Do I have to agree to the Terms and Conditions to participate in Trustco Mobile?
Yes, to use mobile banking, you must read and accept [...]
Can I schedule Mobile Billpay Payments?
Yes, you will be able to schedule billpay payments using [...]
How much is the Mobile Banking app?
Using or accessing this app or any of our others [...]
What if my mobile device is lost or stolen?
Trustco Bank will never send full account numbers or other [...]
Is mobile banking secure?
Yes, for increased registration security, it is required that clients [...]
I have not received the verification code on my mobile device. What should I do?
Verify your mobile phone is turned on and able to [...]
What mobile banking product should I use on my mobile device?
Mobile Apps- Download our free app for iPhone or Android [...]
What Does The Mobile Banking Feature?
Check your balances and transactions Pay bills and transfer money [...]
How do I report suspicious email or fraud?
To report suspicious email or fraud, contact your local branch [...]
How can I prevent ATM/Debit Card fraud?
You can help safeguard your information with the following practices: [...]
How can I prevent fraud online?
You can help safeguard your information with the following practices: [...]
How can I find out more about your privacy policy?
To understand how we use and protect customer information, read [...]
