If I sign up for e-statements will I still receive paper statements?
You will no longer receive paper statements if you sign [...]
Can I print previous years statements from online banking?
e-Statements will be available online for 18 months. Therefore, we [...]
How can I pay my Trustco Bank Loan?
There are many different ways you can pay your Mortgage, [...]
How to process a wire transfer?
Please contact your Branch Manager in your local branch to [...]
Can I visit any Trustco branch or can I only go to the one where I set up my accounts?
You are welcome to visit any Trustco Branch and our [...]
Where are my tax information documents?
We will mail you a 1099 INT form to the [...]
How do I change my email?
Customers can update their contact information under profile in Online [...]
How do I change my address?
To change your address on your accounts, please take your [...]
How do I increase Zelle limits?
You will need to contact your Branch Manager at your [...]
What are the Zelle transfer limits?
Daily Limit is $1,000; monthly limit is $3,000/Daily transaction limit [...]
Are my Zelle transfers released immediately?
Transactions through Zelle typically occur within minutes when you send [...]
What do I do if my Zelle payment is on hold?
For your protection, your payment may be placed on hold [...]
