What if I get an error message when I try to enroll an email address or U.S. mobile number?
Your email address or U.S. mobile phone number may already be enrolled with Zelle® at another bank or credit union. Call our customer support team and ask them to move your email address or U.S. mobile phone number to Trustco Bank so you can use it for Zelle®.
Once customer support moves your email address or U.S. mobile phone number, it will be connected to your Trustco Bank account so you can start sending and receiving money with Zelle® through the Trustco Bank mobile app. Please call Trustco Bank customer support toll-free at 1-800-670-3110 for help.
Share This Story, Choose Your Platform!