How do I enroll in e-Statement?
Once enrolled in our online banking, click the statements button [...]
Do I need a new password or Login ID to access my e-Statements?
No. Once enrolled in our online banking you will have [...]
Do I have to sign up for online banking in order to have access to e-Statements?
Yes, you must have online banking access in order to [...]
Is there a fee for e-statements?
No. e-Statements are a free service once enrolled in our [...]
Reasons to enroll in e-Statement?
No longer want to receive paper statements? You can receive [...]
What is an e-Statement?
An E-Statement is an electronic version of your statement with [...]
What should I do if I have an unauthorized direct withdrawal on my account?
Visit or contact your local branch immediately. A branch manager [...]
When will the funds of my deposit become available?
Determining the availability of a deposit The length of the [...]
Where can I find a Trustco Bank near me?
Find a Trustco Bank location near you.
How do I access telephone banking?
You can access our automated 24 hour telephone banking system [...]
How can I get a copy of a check or statement?
It’s easy to obtain a copy of your checks using [...]
How do I stop a payment on a check? Is there a fee to do so?
You can stop a payment using our online banking. If [...]
