If your card is lost or stolen and a replacement [...]
Cash back redemption's are deposited in the account that is [...]
Please refer to the merchant’s customer support documentation for order-related [...]
Just as you'd do with purchases made with a card, [...]
Some redemption items can be returned, and some cannot. To [...]
Not currently. Our shipping partners require a physical address in [...]
No, you cannot change the shipping address for a redemption [...]
If you see Pay with Points as part of the [...]
For Amazon and PayPal partnerships, you must have your Trustco [...]
Depending on your financial institution’s rules, you can redeem your [...]
Typically, points earned in 1 month are vested and available [...]
Yes, you must log in to your Trustco Bank account [...]
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