Services
Live Tellers
- 24-Hour ATM
- Drive-up Banking
- Safe Deposit Boxes
- Debit Card Application
- Mortgage Loans
- CDs
- Deposit Accounts (Checking Account, Money Market Account, HYSAs)
- Wealth Management
Address: 1450 Western Ave, Albany, NY 12203
Phone: (518) 489-2616
Lobby Hours
| Monday | 9:00 AM – 5:00 PM |
| Tuesday | 9:00 AM – 3:00 PM |
| Wednesday | 9:00 AM – 5:00 PM |
| Thursday | 9:00 AM – 6:00 PM |
| Friday | 9:00 AM – 6:00 PM |
| Saturday | 9:00 AM – 1:00 PM |
| Sunday | Closed |
ATM Available 24/7
The Western Avenue branch is a full-service branch, but if you need access while the lobby is closed, Trustco has online banking services to address your financial needs.
Trustco’s Fast Track
Apply and close on a Home Equity Line of Credit in just 7 business days!
Banking at Trustco Bank in Western Avenue
Home Town Checking
Trustco offers both interest-bearing checking and free checking options. Enjoy free checks, no minimum balance requirements, debit cards, and access to our extensive ATM network. Business customers can take advantage of free business checking.
Mortgages & Lending
Whether you’re buying, building, or refinancing, we have the right loan. Trustco provides commercial, construction, and residential mortgages, plus home-equity lines of credit and installment loans. Because we’re a portfolio lender, we don’t sell or trade your loan.
Certificates of Deposit & Money Market Accounts
Grow your savings with our certificates of deposit, money market, and savings accounts. Choose the term and rate that works for you, and take advantage of our current CD specials.
Wealth Management
Whether your goals are immediate or long term, the professionals at Trustco Wealth Management are dedicated to protecting your wealth and managing its growth by utilizing prudent, time-tested techniques.
About Trustco Bank
Trustco Bank has supported customers since 1902 and now operates more than 130 branches across New York, Florida, Massachusetts, New Jersey, and Vermont. At our Western Avenue branch, customers can open a checking account, review savings accounts or a money market bank account, and learn about certificates of deposit products. The branch also provides secure digital services through Trustco Bank online banking, allowing customers to use the secure Trustco Bank sign-in to access funds whenever they need it.
The Western Avenue location is part of a strong local community and offers helpful financial guidance for individuals and families. Customers can receive support with long-term planning, talk with experienced staff about available lending resources, or manage their accounts using convenient online tools. Whether someone prefers in-branch service or digital account access, the Western Avenue team is committed to providing reliable assistance and trusted financial solutions.
Recent News From Trustco
Best Customer Service in Financial Services USA Today 2026
Best Regional Bank 2026 by Newsweek
Trustco Bank volunteers at the Upstate NY Ronald McDonald House Charities
Trustco Bank Volunteers at Sharing Center Florida
Trustco Bank Volunteers at Capital City Mission
Celebrating America 250
Month of Thanks: Celebrating Customers
Trustco Bank Volunteers at the Second Harvest Florida
2026 Guide to Understanding Mortgage Rates
Strategic Engagement with Chatter Buzz Media
Why People Love Banking With Trustco Western Avenue
“Fantastic location. The manager, Amelia Boertlein, is always so helpful when I come in with concerns or questions about my account. For a busy spot, each member of staff still knows how to make a customer feel like it’s a small bank. I’ve banked with Trustco since I was a teenager, and I will never switch!”
Laura France
January 2025
“Been banking with Trustco and couldn’t be happier! Anu has always been extremely helpful with any questions or concerns. Would definitely recommend as a great place to bank!”
Jared Watts
May 2025
“Everyone at this bank is helpful. Always willing to assist and answer any questions. They are very friendly too! The tellers are the best!”
Christine Bennett
May 2025
