Services
Live Tellers
- 24-Hour ATM
- Drive-up Banking
- Safe Deposit Boxes
- Debit Card Application
- Mortgage Loans
- CDs
- Deposit Accounts (Checking Account, Money Market Account, HYSAs)
- Wealth Management
Address: 1475 Balltown Road, Schenectady, NY 12309
Phone: (518) 377-2460
Lobby Hours
| Monday | 9:00 AM – 5:00 PM |
| Tuesday | 9:00 AM – 3:00 PM |
| Wednesday | 9:00 AM – 5:00 PM |
| Thursday | 9:00 AM – 6:00 PM |
| Friday | 9:00 AM – 6:00 PM |
| Saturday | 9:00 AM – 1:00 PM |
| Sunday | Closed |
ATM Available 24/7
The Balltown Road branch is a full-service branch. However, if you need access to funds while the lobby is closed, Trustco has online banking services to address your financial needs.
Trustco’s Fast Track
Apply and close on a Home Equity Line of Credit in just 7 business days!
Banking at Trustco Bank in Balltown Road
Home Town Checking
Trustco offers both interest-bearing checking and free checking options. Enjoy free checks, no minimum balance requirements, debit cards, and access to our extensive ATM network. Business customers can take advantage of free business checking.
Mortgages & Lending
Whether you’re buying, building, or refinancing, we have the right loan. Trustco provides commercial, construction, and residential mortgages, plus home-equity lines of credit and installment loans. Because we’re a portfolio lender, we don’t sell or trade your loan.
Certificates of Deposit & Money Market Accounts
Grow your savings with our certificates of deposit, money market, and savings accounts. Choose the term and rate that works for you, and take advantage of our current CD specials.
Wealth Management
Whether your goals are immediate or long term, the professionals at Trustco Wealth Management are dedicated to protecting your wealth and managing its growth by utilizing prudent, time-tested techniques.
About Trustco Bank
Trustco Bank has supported local neighborhoods since 1902 and now operates more than 130 branches across New York, Florida, Massachusetts, New Jersey, and Vermont. At our Balltown Road location, customers can open a checking account, request a debit card for everyday purchases, explore savings and money market accounts, or review certificates of deposit options for long-term planning. The branch also provides secure digital tools that make it simple to open a bank account online, check balances, or manage your bank account from anywhere.
The Balltown Road community benefits from financial resources and guidance tailored to individual goals. Customers may learn about home equity credit options, compare available lending tools through our home equity credit line calculator, or meet with knowledgeable staff to discuss bank mortgage loan products or future financial plans. Whether you prefer in-person service or online account management, the Balltown Road team is committed to offering dependable support and trusted financial solutions.
Recent News From Trustco
Best Customer Service in Financial Services USA Today 2026
Best Regional Bank 2026 by Newsweek
Trustco Bank volunteers at the Upstate NY Ronald McDonald House Charities
Trustco Bank Volunteers at Sharing Center Florida
Trustco Bank Volunteers at Capital City Mission
Celebrating America 250
Month of Thanks: Celebrating Customers
Trustco Bank Volunteers at the Second Harvest Florida
2026 Guide to Understanding Mortgage Rates
Strategic Engagement with Chatter Buzz Media
Why People Love Banking With Trustco Balltown Road
“We recently worked with Shelby for a home equity loan, and she was so unbelievably helpful! She got back to us with any questions we had very quickly and spent extra time with us to ensure we had all of our needs met. There were a lot of steps in the process, and she made it so easy and efficient! We felt like we were very valued as customers and would highly recommend Trustco and Shelby for any banking need!”
Jamie Forsyth
August 2025
“Shelby at the Balltown Rd office was absolutely fantastic at helping me today. She made my transactions seamless and so easy!”
Martha Kerr
July 2025
“My first time at Trustco bank and had a wonderful experience, customer service was top notch, and the branch manager, Savi, was extremely helpful and knowledgeable. Made my experience painless. Highly recommend this bank to anyone looking to make banking easy.”
Sherry Husain
January 2025
