Customer Alerts E-mail/Text Alerts FAQs

Q. Can I set up alerts to notify me about account activity?

A. Yes. Once enrolled in our online banking, you can receive alerts and reminders about balances & transfers.


Q. How are my alerts delivered?

A. You can set-up alerts via text message or email.


Q. Can I have alerts sent to more than one device?

A. Yes you can have multiple email addresses or multiple cell phones linked to receive alerts and reminders.


Q. How do I create an alert?

A. Once enrolled in our online banking, click "Other Services" and then click "Alerts". Follow the steps to complete the alert set-up process.


Q. Are there fees associated with alerts?

A. Once enrolled in our online banking you can set-up as many alerts and reminders as you like for free.  Standard messaging and data rates may apply and vary by carrier.


Q. How do I add/change a device?

A. In the "Other Services" menu, click "Alerts" then enter additional email addresses and click "Save" when finished.

To add a cell phone, follow the addresses listed below that correlate with your cell phone provider.  The addresses also are entered in the "Additional E-Mail Address" field

The list below contains the largest cell phone providers. For additional text formats please contact customer service at 1-800-670-3110 (between 8:00 am and 8:00 pm, M-F, and 8:00 am and 5:00 pm, Saturday) or your cell provider.

After you have successfully entered your mobile phone text message address follow the steps to complete the set-up process. You will receive a text message with a confirmation code. You will need to enter this to complete the set-up process.