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Please call 1-800-670-4110 if you need assistance.

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Lost/Stolen ATM/Debit cards

Lost/Stolen credit cards

Online Banking Help

To change your ATM/Debit Card PIN #
Dial 1.877.267.5986 (you will need your current PIN #). If you do not know your current PIN #, please call customer service 1.800.670.4110 between 9:00 am and 6:00 p.m. M-F.

For all other inquiries please contact your local branch office or call: 1.800.670.3110 or 518.377.3311.

Write to:
Trustco Bank, PO Box 1082, Schenectady, NY 12301-1082


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