Any branch manager will happily assist you in obtaining additional
information about any of our products and services.
Trustco Bank is your Hometown Bank. Find a location near you to get started »
Lost/Stolen ATM/Debit cards
1-800-670-3110 (24 hours)
Lost/Stolen credit cards
Online Banking Help
1-800-670-3110 (between 9:00 am and 6:00 pm, M-F)
To change your ATM/Debit Card PIN #
Dial 1-877-267-5986 (you will need your current PIN #). If you do not know your current PIN #, please call customer service 1-800-670-3110 (between 9:00 am and 6:00 pm, M-F).
For all other inquiries please contact your local branch office or call: 1-800-670-3110 or 518-377-3311.
Trustco Bank, PO Box 1082, Schenectady, NY 12301-1082
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For latest rates, please call 1-800-670-3110 or visit your local Trustco Bank branch.