Contact Us

Any branch manager will happily assist you in obtaining additional
information about any of our products and services.

Trustco Bank is your Hometown Bank.  Find a location near you to get started »

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Lost/Stolen ATM/Debit cards
1-800-528-2273

Lost/Stolen credit cards
1-800-763-8243

Online Banking Help
1-800-670-4110

To change your ATM/Debit Card PIN #
Dial 1.877.267.5986 (you will need your current PIN #). If you do not know your current PIN #, please call customer service 1.800.670.4110 between 9:00 am and 6:00 p.m. M-F.

For all other inquiries please contact your local branch office or call: 1.800.670.3110 or 518.377.3311.

Write to:
Trustco Bank, PO Box 1082, Schenectady, NY 12301-1082

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